91ph app Privacy Policy

Last updated: June 2025. This Privacy Policy describes how 91ph app collects, uses, and protects your personal information when you use our platform in the Philippines.

1. What Information Do We Collect?

When you register and use 91ph app, we collect several categories of personal data necessary to provide and improve our services.

Account information: Full name, date of birth, Philippine mobile number, email address, and username created at registration.
Identity verification data: Government-issued ID details or other documentation required for age and identity verification under Philippine regulations.
Local payment information: Transaction records for deposits and withdrawals processed in Philippine Peso (PHP) through supported local e-wallets and bank transfer channels. We do not store full payment card numbers on our servers.
Device and browser data: IP address, device type, operating system, browser version, and session identifiers collected automatically when you access the platform.
Usage data: Pages visited, games played, betting activity, session duration, and platform interactions used to improve service quality.
Cookies and tracking data: Information collected through cookies and similar technologies as described in Section 3 below.

2. How Is Your Data Used?

91ph app uses the information collected for the following purposes:

To create, verify, and maintain your account on the platform.
To process deposits, withdrawals, and betting transactions in Philippine Peso.
To comply with Philippine legal and regulatory requirements, including anti-money laundering obligations and age verification.
To personalise your experience and display content, promotions, or game recommendations relevant to your activity.
To detect, investigate, and prevent fraudulent activity, unauthorised account access, and platform abuse.
To provide customer support and respond to your enquiries efficiently.
To send account-related notifications such as transaction confirmations, security alerts, and policy update notices.
To analyse platform performance, fix technical issues, and develop new features.

91ph app does not use your personal data for purposes unrelated to the provision of the platform without your explicit consent.

3. Cookies and Tracking Technologies

91ph app uses cookies and similar tracking technologies to operate the platform effectively and to understand how users interact with it. Cookies are small text files stored on your device when you visit the site. We use the following types:

Essential cookies: Required for the platform to function. These enable login sessions, security tokens, and transaction processing.
Analytics cookies: Used to collect aggregated data on platform usage, helping us identify and fix technical issues and improve navigation.
Preference cookies: Store your settings such as language preferences and display options to improve your experience across sessions.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may prevent you from logging in or accessing certain platform features. By continuing to use 91ph app after acknowledging this policy, you consent to the use of cookies as described above.

4. Data Storage and Security

91ph app implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and loss. These measures include SSL/TLS encryption for all data transmissions, secure server environments, and access controls limiting data access to authorised personnel only. Your financial transaction records in Philippine Peso are processed through compliant payment channels and are not stored in their complete form on platform servers. While we take reasonable steps to protect your data, no system can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us promptly if you suspect unauthorised account activity. Data is retained for as long as your account remains active or as required by applicable Philippine law and regulatory obligations.

91ph app does not sell or rent your personal data to third parties for marketing purposes. We may share limited information with trusted third parties under the following circumstances:

Payment processors: Philippine e-wallet and bank transfer providers receive the minimum data necessary to process your transactions.
Technology and hosting partners: Providers that support platform infrastructure, analytics, and security may process data on our behalf under strict data processing agreements.
Regulatory and legal authorities: We may disclose your data to Philippine government agencies, law enforcement, or regulators when required by law, court order, or to prevent fraud and illegal activity.
Business transfers: In the event of a merger, acquisition, or restructuring, user data may be transferred as part of the transaction, subject to the same privacy protections described in this policy.

All third-party processors are required to handle your data in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond the specific service they provide to 91ph app.

6. Your Rights as a User

As a user of 91ph app based in the Philippines, you have the following rights in relation to your personal data:

Access: You may request a summary of the personal data we hold about you.
Correction: You may ask us to update or correct inaccurate or incomplete personal information linked to your account.
Deletion: You may request deletion of your personal data, subject to legal retention requirements. Note that account deletion requests may take up to 30 days to process.
Restriction: You may request that we limit how we process your data in certain circumstances.
Objection: You may object to specific uses of your data, such as direct marketing communications.

To exercise any of these rights, please contact our support team through the channels listed in the FAQ page. We aim to respond to all data requests within 15 business days.

7. Protection of Minors and Policy Updates

91ph app does not knowingly collect personal data from individuals under the age of 21. Our platform is intended solely for adult users meeting the minimum age requirements under Philippine law. If we become aware that a minor has registered or provided personal data, we will promptly suspend the account and delete the associated data. Parents or guardians who believe a minor has accessed 91ph app should contact us immediately through the FAQ page.

This Privacy Policy may be updated periodically to reflect changes in our practices, platform features, or applicable laws. When material updates are made, the revised policy will be posted on this page with an updated effective date. We recommend reviewing this page regularly. Continued use of 91ph app following any update constitutes your acceptance of the revised Privacy Policy. If you have questions about how we handle your data, visit our FAQ for support contact details.

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